01Who we are
In short: we use your information only to reply to you and, if you separately agree, to send you updates. We do not sell your personal information or share it for cross-context advertising. You can exercise your rights by writing to agencia@az-lo.com.
- Business
- AZLO E-Commerce Agency, LLC (trade name AZ-LO)
- Entity type
- Limited Liability Company (LLC) organized in New Mexico, United States
- Registered address
- 1209 Mountain Road Place Northeast, STE R, Albuquerque, NM 87110, United States
- Contact
- agencia@az-lo.com · WhatsApp +34 623 916 039
This policy applies to az-lo.com and its product pages (AZLO Sell, Flow, Core, Team, Market, and Table). Our services are directed to businesses and professionals.
02Information we collect
We collect only what you give us:
- Forms on the product pages: your name, email address, and, if you choose, company, phone number, and message.
- Email and WhatsApp: your email address or phone number, your name if you share it, and the content of your messages.
- Call booking: the first name, last name, and email address and, if you choose, company and what you need, that you enter on the Google Calendar booking page.
Optional fields are truly optional. This site does not collect browsing data through cookies or analytics (see the Cookie Policy). In the past 12 months we have not sold or shared personal information, as those terms are defined by U.S. state privacy laws.
03How we use it
- To respond to your request and evaluate what you need, based on your consent (the box you tick on the form).
- To answer your inquiries by email or WhatsApp and keep the conversation going until it is resolved, and to prepare a proposal if you ask for one.
- To manage the call you book through the "Book a call" buttons and hold the call you requested (by Google Meet), based on your request as a pre-contractual step (GDPR art. 6.1.b).
- To send you marketing emails (news, offers, content) only if you separately and expressly opt in. This is never a condition for us to answer your request, and you can unsubscribe at any time.
We do not make automated decisions or build profiles about you, and we do not use your information to train third-party advertising systems.
05How long we keep it
- Requests and inquiries: while we handle them and then for up to 12 months after our last contact, unless a business relationship begins.
- If we start working together: for the duration of the relationship and afterward as needed for tax, accounting, and legal obligations.
- Marketing emails: until you withdraw consent or unsubscribe.
After that, we delete the information or de-identify it.
06Your U.S. state privacy rights
Depending on where you live (for example, California under the CCPA as amended by the CPRA, or other states with comprehensive privacy laws), you may have the right to:
- Know what personal information we collect, use, and disclose, and obtain a copy of it;
- Delete personal information we hold about you;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of personal information and of targeted advertising. We do none of these, so there is nothing to opt out of;
- Limit the use of sensitive personal information. We do not collect it;
- Not be discriminated against for exercising your rights.
To exercise a right, email agencia@az-lo.com and tell us which right you want to use. We may need to verify your identity, for example by confirming the email address you used to contact us. An authorized agent may make a request on your behalf with your written permission. We respond within 45 days (extendable once by another 45 days where permitted). If we decline a request, you may appeal by replying to our response. To stop marketing emails, you can also use the unsubscribe link in any message.
07Visitors from the EEA, UK, and Switzerland
AZLO E-Commerce Agency, LLC is based in the United States. Where we offer our services to people in the European Economic Area, the United Kingdom, or Switzerland, we apply the GDPR (and its UK equivalent) to their personal information. A Spanish-language version of this policy is available at Política de privacidad.
- Legal basis: your consent (GDPR art. 6.1.a) for handling your request and for marketing emails, and pre-contractual steps at your request (art. 6.1.b) if you ask for a proposal or book a call.
- Your rights: access, rectification, erasure, restriction, objection, portability, and withdrawing consent at any time, by writing to agencia@az-lo.com. We respond within one month.
- International transfers: your information is processed in the United States by us and our providers (Hostinger, Google, Meta/WhatsApp), which may also process it from other countries. Transfers are covered by an appropriate safeguard under GDPR arts. 45 and 46: [TRANSFER MECHANISM: DPF or standard contractual clauses].
- EU representative (art. 27): [EU REPRESENTATIVE].
- Complaints: you may lodge a complaint with the supervisory authority in your country of residence, such as the Spanish Data Protection Agency (AEPD, www.aepd.es) or the UK Information Commissioner's Office. We would appreciate the chance to resolve it with you first.
08Security, children, and changes
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure.
Our services are directed to businesses and professionals. The site is not intended for children under 16, and we do not knowingly collect their information.
We may update this policy to reflect legal or service changes. The version published here, with its last-updated date, is the one in force.